Covered?

Storms, uprooted trees, fires or floods - the dangers lurk everywhere and they can leave enormous damage even to the most stable folding gazebo.

Don't pay the entire bill in case your folding gazebo gets damaged in the event of force majeure and decide for CARE or CARE+, the service packages that promise you more safety for your products.

Enjoy carefree moments under your folding gazebo!

Contact our experts now

Repair Kit

CARE

Unexpected weather change? Act responsibly and be safe!

Unlimited Roof Replacement

CARE

The partial insurance for your folding gazebo.

Your folding gazebo is crucial for your business? CARE reduces the risk of loss to a minimum.

CARE replaces your tent roof in the event of damage caused by force majeure, by heavy soiling or wear due to high frequency of use.

CARE at a glance:

unlimited roof replacement
you save 70% on the purchase of the new roof
in the event of minor damage to your tent roof you receive one free Repair Kit per year
priority customer support
fast replacement service
one-time, low service fee, no matter how often you replace your roof

Make sure you always have a protective roof over your head!

Contact our experts now

CARE+

CARE+

The comprehensive insurance for your folding gazebo.

If you do something you do it properly? Then CARE+ is the right choice for you; the popular comprehensive insurance for your Mastertent folding gazebo.

In cases of damage, CARE+ promises:

unlimited replacement of the roof, the aluminium structure and its individual parts
70% on all components that need to be replaced
in the event of minor damage to your tent roof you receive one free Repair Kit per year
priority customer support
fast replacement service
a one-off, low service fee (per contract period), no matter how often you replace the roof, the aluminum structure or its individual parts.

Jetzt Expertenrat einholen

FAQs

How can I purchase CARE/+?

The two service packages CARE and CARE+ can only be purchased when buying a new folding gazebo and can not be applied retroactively to products already purchased.

In which countries can the insurances be purchased?

CARE and CARE+ are available in the United Kingdom, Austria, Switzerland, Italy, France and the Netherlands.

What is insured?

With the CARE insurance only the purchased tent roof is covered. The CARE+ insurance covers the tent roof as well as the aluminium structure and its individual parts.

In which cases does the insurance apply?

You can claim CARE/+ in case of damage or destruction of your folding gazebo due to force majeure, heavy soiling or wear due to high frequency of use.

For which period of time can I insure my folding gazebo?

The insurance can be taken out for one, two or three years when purchasing a folding gazebo. After that, it can be renewed annually before the expiration date.

How do I report the damage?

1. Write an e-mail to [email protected]
2. Send us the serial number of the tent roof (also if the structure is damaged), your insurance number and photos of the damaged areas.
3. We will clarify the damage and take care of a quick replacement.

How can I cancel the insurance?

The contract holder can terminate CARE/+ annually at the due date. If you do not choose to renew your CARE/+ coverage, it will automatically be canceled at the end of the designated contract.