Covered?

Carefree with MASTERcare and MASTERcare+.

Storms, uprooted trees, fires or floods - the dangers lurk everywhere and they can leave enormous damage even to the most stable folding gazebo. 

Don't pay the entire bill in case your folding gazebo gets damaged in the event of force majeure and decide for MASTERcare or MASTERcare+, the service packages that promise you more safety for your products.

Enjoy carefree moments under your folding gazebo!

Contact our experts now

The weather changes unexpectedly? Act wisely and be covered!

Unlimited Roof Replacement
Unlimited Roof Replacement

MASTERcare

The partial insurance for your folding gazebo

Your folding gazebo is crucial for your business? MASTERcare reduces the risk of loss to a minimum. 

MASTERcare replaces your tent roof in the event of damage caused by force majeure, by heavy soiling or wear due to high frequency of use.

MASTERcare at a glance:

  • unlimited roof replacement 
  • you save 70% on the purchase of the new roof
  • you receive one free Repair Kit per contract period
  • priority customer support
  • fast replacement service
  • one-time, low service fee, no matter how often you replace your roof

Make sure you always have a protective roof over your head!


MASTERcare+
MASTERcare+

MASTERcare+

The comprehensive insurance for your folding gazebo.

If you do something you do it properly? Then MASTERcare+ is the right choice for you; the popular comprehensive insurance for your Mastertent folding gazebo. 

In cases of damage, MASTERcare+ promises:

  • unlimited replacement of the roof, the aluminium structure and its individual parts
  • 70% on all components that need to be replaced
  • a free Repair Kit for the tent roof
  • priority customer support
  • fast replacement service
  • a one-off, low service fee (per contract period), no matter how often you replace the roof, the aluminum structure or its individual parts.
FAQ's

The two service packages MASTERcare and MASTERcare+ can only be purchased when buying a new folding gazebo and can not be applied retroactively to products already purchased.

MASTERcare and MASTERcare+ are available in the United Kingdom, Austria, Switzerland, Italy, France and the Netherlands.

With the MASTERcare insurance only the purchased tent roof is covered. The MASTERcare+ insurance covers the tent roof as well as the aluminium structure and its individual parts. 

You can claim MASTERcare/+ in case of damage or destruction of your folding gazebo due to force majeure, heavy soiling or wear due to high frequency of use. 

The insurance can be taken out for one, two or three years when purchasing a folding gazebo. After that, it can be renewed annually before the expiration date.

1. Write an e-mail to mastercare@mastertent.com
2. Send us the serial number of the tent roof (also if the structure is damaged), your insurance number and photos of the damaged areas.
3. We will clarify the damage and take care of a quick replacement.

The contract holder can terminate MASTERcare/+ annually at the due date. Not paying the contract fee by the due date will automatically result in forfeiture of the contract and the expiration of all claims under this contract.

MASTERcare
MASTERcare
Our customers