cookies
Do you love cookies as much as we do?
We distribute cookies to make your experience on our website as enjoyable as possible and to personalise ads and content as well as to analyse traffic. We never sell your data to third parties, but sharing data with our partners for analytics and advertising purposes is considered "selling" in some cases. Therefore, you have the option to prevent this by selecting the 'Do not sell my personal information' option below. For more information about the categories and types of data we collect, please click on "More Information" or go to our Privacy Policy.
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Required cookies26
Required cookies are necessary to provide the basic functions of the website.
LinkedIn4
More about this provider
AnalyticsSyncHistory
Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries
Procedure: 30 days
Domain: linkedin.com
linkedin.com
Used to remember a user's language setting
Procedure: session
Domain: linkedin.com
li_gc
Used to store guest consent to the use of cookies for non-essential purposes
Procedure: 2 years
Domain: linkedin.com
li_rm
Used as part of the LinkedIn Remember Me feature and is set when a user clicks Remember Me on the device to make it easier for him or her to sign in to that device
Procedure: 1 year
Domain: linkedin.com
Mastertent2
ConfiguratorCode
Saves the ConfiguratorCode from the current configuration.
Procedure: 1 year
Domain: .mastertent.com
CookieConsent
Registers cookie preferences of a user
Procedure: 1 year
Domain: .mastertent.com
Google6
More about this provider
CONSENT
Google cookie consent tracker
Procedure: 20 years
Domain: .gstatic.com
DEVICE_INFO
Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.
Procedure: 179 days
Domain: youtube.com
PREF
This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Go
Procedure: 10 years from set/ update
Domain: youtube.com
test_cookie
This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies.
Procedure: 1 year
Domain: doubleclick.net
YSC
Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Procedure: Session
Domain: youtube.com
_GRECAPTCHA
Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.
Procedure: 179 days
Domain: google.com
PHP.net1
More about this provider
PHPSESSID
Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is
Procedure: session
Domain: .mastertent.com
Hotjar13
More about this provider
_hjAbsoluteSessionInProgress
The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
Procedure: 30 minutes
Domain: .mastertent.com
_hjFirstSeen
The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
Procedure: 30 minutes
Domain: .mastertent.com
_hjIncludedInPageviewSample
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's page view limit.
Procedure: 30 minutes
Domain: .mastertent.com
_hjIncludedInSessionSample
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit
Procedure: 30 minutes
Domain: .mastertent.com
_hjLocalStorageTest
This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time,
Procedure: immediately
Domain: .mastertent.com
_hjptid
This cookie is set for logged in users of Hotjar, who have Admin Team Member permissions. It is used during pricing experiments to show the Admin consistent pricing across the site.
Procedure: session
Domain: .mastertent.com
_hjSessionRejected
If present, this cookie will be set to 1 for the duration of a user’s session, if Hotjar rejected the session from connecting to our WebSocket due to server overload. This cookie is only app
Procedure: session
Domain: .mastertent.com
_hjSessionResumed
A cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection.
Procedure: session
Domain: .mastertent.com
_hjSessionTooLarge
Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.
Procedure: session
Domain: .mastertent.com
_hjSessionUser_
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior i
Procedure: 1 year
Domain: .mastertent.com
_hjSession_
A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.
Procedure: 30 minutes
Domain: .mastertent.com
_hjTLDTest
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (wh
Procedure: session
Domain: .mastertent.com
_hjUserAttributesHash
User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.
Procedure: session
Domain: .mastertent.com
Advertising cookies44
Advertising cookies help us to personalise advertisements and analyse the effectiveness of advertising campaigns.
Google9
More about this provider
1P_JAR
These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.
Procedure: 1 month
Domain: .gstatic.com
DSID
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
Procedure: 2 weeks
Domain: doubleclick.net
GoogleAdServingTest
Used to register what ads have been displayed to the user.
Procedure: session
Domain: .mastertent.com
GPS
Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Procedure: 1 day
Domain: youtube.com
ID
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
Procedure: 2 months
Domain: doubleclick.net
IDE
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
Procedure: 2 years
Domain: doubleclick.net
RUL
Used by DoubleClick to determine if the website ad was properly displayed. This is done to make their marketing efforts more efficient.
Procedure: 1 year
Domain: doubleclick.net
VISITOR_INFO1_LIVE
Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
Procedure: 179 days
Domain: youtube.com
_gcl_au
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Procedure: 3 months
Domain: .mastertent.com
Facebook24
More about this provider
aks
Determines the login state of a person visiting accountkit.com Contents: Account kit access token
Procedure: 30 days
Domain: facebook.com
aksb
Authenticates logins using Account Kit Contents: Request time value
Procedure: 30 minutes
Domain: facebook.com
campaign_click_url
Records the Facebook URL that an individual landed on after clicking on an ad promoting Facebook
Procedure: 30 days
Domain: facebook.com
csm
Insecure indicator
Procedure: 90 days
Domain: facebook.com
c_user
Used in conjunction with the xs cookie to authenticate your identity to Facebook. Contents: User ID
Procedure: 90 days
Domain: facebook.com
datr
Used to prevent creation of fake / spammy accounts. Datr cookie is associated with a browser, not individual people.
Procedure: 2 years
Domain: facebook.com
dbln
Used to enable device-based logins Contents: Login authentication values
Procedure: 2 years
Domain: facebook.com
ddid
Used to open a specific location in an advertiser's app upon installation
Procedure: 28 days
Domain: facebook.com
fr
Contains a unique browser and user ID, used for targeted advertising.
Procedure: 90 days
Domain: facebook.com
ick
Stores an encryption key used to encrypt cookies
Procedure: 2 years
Domain: facebook.com
js_ver
Records the age of Facebook javascript files.
Procedure: 7 days
Domain: facebook.com
locale
This cookie contains the display locale of the last logged in user on this browser. This cookie appears to only be set after the user logs out. The locale cookie has a lifetime of one week.
Procedure: 7 days
Domain: facebook.com
lu
Used to record whether the person chose to remain logged in Contents: User ID and miscellaneous log in information (e.g., number of logins per account, state of the remember me check box, et
Procedure: 2 years
Domain: facebook.com
m_user
Used to authenticate your identity on Facebook's mobile website. Contents: Email, User ID, authentication value, version, user agent capability, creation time, Facebook version indicator
Procedure: 90 days
Domain: facebook.com
oo
Ad optout cookie
Procedure: 5 years
Domain: facebook.com
pl
Used to record that a device or browser logged in via Facebook platform. Contents: Y/N
Procedure: 90 days
Domain: facebook.com
rc
Used to optimize site performance for advertisers
Procedure: 7 days
Domain: facebook.com
s
Facebook browser identification, authentication, marketing, and other Facebook-specific function cookies.
Procedure: 90 days
Domain: facebook.com
sb
Facebook browser identification, authentication, marketing, and other Facebook-specific function cookies.
Procedure: 2 years
Domain: facebook.com
sfau
Optimizes recovery flow after failed login attempts Contents: Encrypted user ID, contact point, time stamp, and other login information
Procedure: 1 day
Domain: facebook.com
wd
This cookie stores the browser window dimensions and is used by Facebook to optimise the rendering of the page.
Procedure: Session
Domain: facebook.com
xs
Used in conjunction with the c_user cookie to authenticate your identity to Facebook. Contents: Session ID, creation time, authentication value, secure session state, caching group ID
Procedure: 90 days
Domain: facebook.com
_fbc
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
Procedure: 2 years
Domain: facebook.com
_fbp
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
Procedure: 4 months
Domain: facebook.com
LinkedIn11
More about this provider
bcookie
Used by LinkedIn to track the use of embedded services.
Procedure: 1 year
Domain: linkedin.com
bscookie
Used by LinkedIn to track the use of embedded services.
Procedure: 1 year
Domain: linkedin.com
liap
Cookie used for Sign-in with Linkedin and/or to allow for the Linkedin follow feature.
Procedure: 90 days
Domain: linkedin.com
lidc
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
Procedure: 1 day
Domain: linkedin.com
lissc
Used to ensure there is correct SameSite attribute for all cookies in that browser
Procedure: 1 year
Domain: linkedin.com
li_oatml
Collects information about how visitors use our site.
Procedure: 30 days
Domain: linkedin.com
li_sugr
Used to make a probabilistic match of a user's identity outside the Designated Countries
Procedure: 90 days
Domain: .mastertent.com
spectroscopyId
These cookies are set by LinkedIn for advertising purposes, including: tracking visitors so that more relevant ads can be presented, allowing users to use the 'Apply with LinkedIn' or the 'Sign-in with LinkedIn' functions, collecting information about how visitors use the site, etc.
Procedure: session
Domain: linkedin.com
trkCode
This cookie is used by LinkedIn to support the functionality of adding a panel invite labeled 'Follow Us'
Procedure: 1 year
Domain: linkedin.com
trkInfo
This cookie is used by LinkedIn to support the functionality of adding a panel invite labeled 'Follow Us'
Procedure: 1 year
Domain: linkedin.com
UserMatchHistory
These cookies are set by LinkedIn for advertising purposes, including: tracking visitors so that more relevant ads can be presented, allowing users to use the 'Apply with LinkedIn' or the 'Sign-in with LinkedIn' functions, collecting information about how visitors use the site, etc.
Procedure: session
Domain: linkedin.com
Analytics cookies15
These cookies help us to understand how users behave on our website and how they interact with it. All data is anonymised or pseudonymised before being shared with partners.
Google6
More about this provider
FPID
Google Tag Manager sets this cookie for server-side tagging.
Procedure: 1 year
Domain: .mastertent.com
FPLC
Google Tag Manager sets this cookie for tracking between domains.
Procedure: 20 hours
Domain: .mastertent.com
_ga
ID used to identify users
Procedure: 2 years
Domain: .mastertent.com
_gat
Used to monitor number of Google Analytics server requests when using Google Tag Manager
Procedure: 1 minute
Domain: .mastertent.com
_gat_gtag_
Used to set and get tracking data
Procedure: 1 hour
Domain: .mastertent.com
_ga_
ID used to identify users
Procedure: 2 years
Domain: .mastertent.com
LinkedIn1
More about this provider
ln_or
Used to determine if Oribi analytics can be carried out on a specific domain
Procedure: 1 day
Domain: .mastertent.com
Hotjar8
More about this provider
_hjCachedUserAttributes
This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Ho
Procedure: session
Domain: .mastertent.com
_hjClosedSurveyInvites
Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.
Procedure: 1 year
Domain: .mastertent.com
_hjDonePolls
Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
Procedure: 1 year
Domain: .mastertent.com
_hjDoneTestersWidgets
Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already be
Procedure: 1 year
Domain: .mastertent.com
_hjid
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures t
Procedure: 1 year
Domain: .mastertent.com
_hjIncludedInSample
Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
Procedure: session
Domain: .mastertent.com
_hjMinimizedPolls
Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
Procedure: 1 year
Domain: .mastertent.com
_hjShownFeedbackMessage
This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page whe
Procedure: 1 year
Domain: .mastertent.com
Do Not Sell My Personal Information
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Собствено производство

Gazebo
Spare Parts

Original Mastertent spare parts.

Even if Mastertent folding gazebos are solid and very stable, it can always happen that something breaks due to incorrect handling or force majeure. Should this happen, we will be happy to send you the necessary replacement part. Thanks to sophisticated technology, replacement is very easy and you can do it yourself.

If you have any questions, don't hesitate to contact us at any time.

Contact us Watch the video instructions

  1. Палатка
  2. Customer Service
  3. Spare Part Service

NEW: Scan the QR code of your folding gazebo

We want to offer a straightforward customer service. This is why, since August 2022, our customers can find a QR code on one of the folding gazebo's corner posts which can be used to order spare parts quickly and easily. So if you need one, scan this code and it will take you to a page where you can request the necessary spare part in just a few steps.

We will then send you a quote and take care of a quick replacement.

There is no QR code on your folding gazebo?

No problem, in this case we ask you to contact us and describe the damage. Let us know which spare part you need by sending us some photos of the damage. Your contact person will process your request as quickly as possible and you will be able to use your gazebo again in a very short time.

Contact us

Our Service

We guarantee 10 years availability of all spare parts of the aluminium frame of our gazebos. This is how our service works:

  • Each part of your gazebo is labelled with a code that we know exactly which part of your gazebo needs to be replaced.

  • Read the number and contact us or your consultant.

  • Thanks to the code, the correct spare part is ordered for you.

  • The required spare part will be delivered directly to your home.

  • Using our video instructions, you can simply replace the spare parts yourself without any tools.

Of course, our employees will be happy to assist you. Simply contact us via the contact form or call us directly.

Гаранции и сертификати

What are the repair and replacement options?

Minor damage to the tent roof

We offer a repair kit which enables you to easily repair the tent roof yourself. It includes cloths with alcohol solution to clean the area to be repaired, a textile adhesive tape to repair the tear and an instruction manual.

Read the instruction manual

Damage to the gazebo's structure due to incorrect use

We ship the parts of the structure to be replaced directly to your home. You bought your tent a long time ago and we have in the meantime opitimised its structure? No problem, we guarantee replacement parts for the aluminium frame for at least 10 years.

Roof damage due to incorrect use or wear and tear.

You won't have to dispose of the entire gazebo as we will be happy to send you a new roof, perhaps of a fabric that was not yet available when you purchased your folding gazebo! Have you already heard of Pirontex®? In the event of minor damage to the roof, we repair the fabric and return it to you in the shortest possible time.

Repair-kit: Repairing a Folding Gazebo Roof at Home

For small tears or holes, this can be done with the help of our repair kit for folding gazebo roofs. Shortly, your folding gazebo will be ready for use again! Find the instruction manual here and below the video instructions for a quick and easy repair.

Read the instruction manual
Video Instructions

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