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Customer Service Directory

We've spent a lot of time building tents that last.  From detailed requests and customization ideas to technical questions and real-time support, we’re here to make tents easy. Chat, call or email our team - we're here to help!


Any questions? Please feel free to contact us via phone or contact form.


Browse product catalogs, brochures, and Mastertent documents. 


Answers to our most commonly asked questions live here! Curious about something unique? Contact our team!


We stand behind Mastertent quality, and we're here to prove it.

Spare Part Service 

Our Customer Care team is here for you, long after your purchase. Keep your tent updated with our Spare Part Service.


Browse the world of Mastertent in our video gallery.

Worldwide Partners

We are always close by. Our distribution network extends to overr 25 countries on 5 continents.