For your safety!
At Mastertent, we understand that choosing quality is an investment, so we stand behind our products with industry-leading warranties and certifications.
Warranties & Customer Care
100% Satisfaction Guarantee – 30‐day peace of mind that you’ll love your Mastertent products, just keep them in new condition with the original box.
Ltd. Lifetime Manufacturer’s Warranty* – the best warranty in the industry, covering any material or production defects in our aluminum canopy tent frames.
Ltd. Lifetime Corrosion Warranty* – high‐quality aluminum, anodizing and powder coating, all add to our guarantee that undamaged components will never rust.
10‐Year Spare Parts Availability – with our quality expected to last, we guarantee for the 10 years following your purchase, we will manufacture the spare parts you need.
Hassle‐Free Policy – if a warranty claim is ever needed and the canopy tent is free from damage (resulting from weather, accidents, mishandling or wear & tear), we make it easy.
*restrictions apply to Lifetime Warranties, speak with a product expert for details.
Certifications & Testing
- Wind‐tunnel testing, incredibly stable at speeds up to 75 mph (120 km/h).
TÜV Certified. MASTERTENT folding tents are certified by TÜV SÜD, a highly‐regarded German institute for product testing and certifications.
Fire‐retardant treatment for compliance with industry standards, North American: NFPA 701, CPAI‐84 Sec. 6 and CAN/ULC‐S109, and European: EN 13501 ‐ 1:2007
Certified ECO Passport for used printing ink.
All canopy tent production materials are REACH‐compliant.