Warranties
& Certificates 

For your safety!

At Mastertent, we understand that choosing quality is an investment, so we stand behind our products with industry-leading warranties and certifications.
 

Warranties & Customer Care

  • 100% Satisfaction Guarantee – 30‐day peace of mind that you’ll love your Mastertent products, just keep them in new condition with the original box.

  • Ltd. Lifetime Manufacturer’s Warranty* – the best warranty in the industry, covering any material or production defects in our aluminum canopy tent frames.

  • Ltd. Lifetime Corrosion Warranty* – high‐quality aluminum, anodizing and powder coating, all add to our guarantee that undamaged components will never rust.

  • 10‐Year Spare Parts Availability – with our quality expected to last, we guarantee for the 10 years following your purchase, we will manufacture the spare parts you need.

  • Hassle‐Free Policy – if a warranty claim is ever needed and the canopy tent is free from damage (resulting from weather, accidents, mishandling or wear & tear), we make it easy.

*restrictions apply to Lifetime Warranties, speak with a product expert for details.

 

Certifications & Testing

  • Wind‐tunnel testing, incredibly stable at speeds up to 75 mph (120 km/h).
  • TÜV Certified. MASTERTENT folding tents are certified by TÜV SÜD, a highly‐regarded German institute for product testing and certifications.

  • Fire‐retardant treatment for compliance with industry standards, North American: NFPA 701, CPAI‐84 Sec. 6 and CAN/ULC‐S109, and European: EN 13501 ‐ 1:2007

 

Sustainable Practices

  • Certified ECO Passport for used printing ink.

  • All canopy tent production materials are REACH‐compliant.

How can we help you find your perfect mobile solution?
Contact
us
Product Interest*
Our customers