Have a question?
The answers to our most common questions live here.
Any other questions? We're at your disposal! Our team is ready to help.
As manufacturer it is important to meet our customer's requirements. For this reason, we kindly ask you to contact a consultant in your area to request a price quote for your desired canopy tent size.
Alternatively, you can pre-configure your prefered canopy tent with our configurator. A consultant will then contact you and prepare an offer based entirely on your needs.
The fabrics cannot be washed. You can only try wiping with lukewarm water, a soft sponge and neutral soap. But do not use washing machines and high-pressure cleaners.
Yes, almost all of our canopy tents can be conveniently transported by car. A 10x10 ft canopy tent has a packing size of 42x42x158 cm.
When used properly, the structure will last a lifetime. Only the canopy tent fabrics may need to be replaced over time, depending on care and use.
All canopy tents come with a 5-year manufacturer's warranty on material and production defects of the aluminium structure. In addition, we have a 10-year availability of all replacement parts for the aluminium structure.