Do You Need a Spare Part?

Always use original Mastertent spare parts for maximum functionality.

Via this QR code you can contact us to get the spare part for your gazebo in the shortest time possible.

Due to force majeure or improper use, parts of a gazebo can break, and this applies to our folding gazebos as well.

Mastertent offers its customers an easy replacement of all tent components: at home and without the need for tools or specialised personnel. Order the replacement part you need with just a few clicks and easily replace it with the help of our video instructions.

Order a Spare Part

It's easy and fast!

Please fill out this form and send us photos of the damage. After you have submitted the form, you will receive a confirmation email and we will process your request immediately.

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Do you have CARE or CARE+?

If you have insured your folding gazebo with CARE or CARE+, then we will automatically replace the roof and/or parts of the aluminium structure with a discount of -70%.

More about the insurances