Lifetime Customer Care
Mastertent is here to help

Customer Service Directory

Quick links to get you where you need to be

We've spent a lot of time building tents that last.  From detailed requests and customization ideas to technical questions and real-time support, we’re here to make tents easy. Chat, call or email our team - we're here to help!

Contact us!

Contact

Any questions? Please feel free to contact us via phone or contact form.

Downloads

Browse product catalogs, brochures, and Mastertent documents. 

FAQs

Answers to our most commonly asked questions live here! Curious about something unique? Contact our team!

Warranties

We stand behind Mastertent quality, and we're here to prove it.

Spare Part Service 

Our Customer Care team is here for you, long after your purchase. Keep your tent updated with our Spare Part Service.

Videos

Browse the world of Mastertent in our video gallery.

Worldwide Partners

We are always close by. Our distribution network extends to overr 25 countries on 5 continents.

Our customers