Certificates & Warranties

For your safety!

Customer satisfaction is of great importance to us. Mastertent's quality philosophy is reflected in generous guarantees and numerous international certifications.

1. Gazebos

Warranty Service

  • 5-year warranty on material and production defects of the aluminium frame
  • Lifelong warranty on corrosion of the aluminium frame*
  • 10-year availability of all spare parts of the aluminium frame

*special cases excluded (e. g. frequent use of the gazebo in sea air)

 

Certifications: 

  • All gazebos are TÜV certified (product certification).
  • The Mastertent fabric is fire-retardant in compliance with the EU Norm EN 13501 – 1:2007 and has been successfully tested to current ISO criteria for tensile strength, waterproofness and colour fastness.

 

2. Table and Bench Sets

Warranty service:

  • 10 years availability of all spare parts

 

Certifications, classifications, calculations:

  • Mastertent is TÜV-SÜD-certified

  • Fire classification DIN EN 13501-1:2007 CLASS E by the ift Rosenheim testing laboratory

  • The use of UV-glaze which is free of harmful substances, was approved by the German enterprise Landshuter Lackfabrik .

  • Static check of the Comfort frame

  • Static check of the c-shaped steel profile

  • All materials used to manufacture the tables & benches are REACH compliant.

 

3. Pavilions

Warranty services

  • 2-year manufacturer warranty on material production defects of the aluminium frame of the gazebo.

  •  10-year availability of all spare parts for the galvanized steel structure 

 

Certifications

  • For IT: approved fabric  UNI 9777 CL 2
    For DE: according to DIN 4102 B1 the PVC fabric is flame retardant
    For FR: PVC fabric is flame-retardant according to NFP 92-507 M2
    for all the other languages it applies the norm of DE

  • TÜV-SÜD certified

  • Certified stability at varying wind speeds

  • Static calculation of the steel structure

  • All materials for the production of the gazebos are REACH-compliant.

Not found what you were looking for?
Contact
us
What are you interested in?*
Our customers