Support you can trust

Your experience as a MASTERTENT customer is our highest priority. Whether you need step-by-step ordering or design consulting, delivery to your front door or a spare part, the MASTERTENT team is here to assist you along the way.

Young woman with a headset on her head.

Next business day response

Fast creation and delivery

Professional support

On-site consulting

5 year
warranty

Global sales
and service

  • Get professional support

    We want you to have a great experience with MASTERTENT, from your initial questions, through your order and during your years of use.

    Getting support is just as easy as using a MASTERTENT!

    • No charge,
      no obligations
    • Years of
      experience
    • Fast and friendly
      team
  • Our team is happy to help!

    MASTERTENT
    Lowell, NC

    or call us 704-312-1600

    Justin D. Russell - Sales agent for the US-market.
  • Repairs and replacement parts

    With over 30 years of experience, comprehensive know-how and innovative designs, MASTERTENT builds canopy tents to last.  Virtually every part of our tents can be repaired or replaced in the event of damage, so that you can continue enjoying your tent for years to come.

Transport wheels snap onto the MASTERTENT canopy tent's foot plates in seconds, allowing for easy transport.
Two MASTERTENT catalogs.
  • What our clients say

    " Good evening, thank you for your precious collaboration
    and also wanted to inform you that we were very happy with the product, congratulations. "
    Romagnoli , Italy

  • What our clients say

    " Done! Yesterday, we have built up for the first time the tent.
    It has worked great and looks awesome! Once again we would like to thank you for it. "
    Emmi Chai Latte , Switzerland

  • What our clients say

    " Thank you very much for the cooperation.
    In the future we will contact you again if we need another folding tent. "
    Hella Corporate Center , Romania

  • Warranties & certificates

    With MASTERTENT, you get exclusive branded products with comprehensive warranties.

    Your MASTERTENT canopy tent and all accessories have industry leading warranties.  Furthermore, we guarantee that replacement parts will be available for 10 years after your purchase.

The wind certificate.

Are you short on time and need a quote?

Call now

(704) 312-1600

  • Martin and Georg Zingerle with them father in their factory.
    MASTERTENT - a tradition of quality

    Our company is a value-based organization that places high-value on growth through innovation. We attach importance not only to our products but to our services, too!

  • Stamp with the map of Italy and the slogan
    MASTERTENT brand promise

    MASTERTENT is designed in Italy and made from the highest-quality materials and craftsmanship to be extremely strong and durable for years of heavy-duty use.

Contact Us

Do you have questions or need assistance with any of our products? We're a click or call away!

Our friendly and professional team will be happy to respond quickly. We look forward to hearing from you!

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    Your request has been submitted and will be processed as soon as possible.

    With best regards,
    your MASTERTENT team

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